Physiotherapy at Physiogrange FAQ
What is Physiotherapy?
Physiotherapy is the Health Care profession concerned with the physical function and movement of the body.
The benefits of activity to health and well being are widely understood but activity for all will mean pain or injury for some. Musculoskeletal disorders, including back pain, are the most common occupational illness in Great Britain affecting 1.1 million workers per year. There are also 19 million sports injuries every year in Britain which result in 6.4 million people needing treatment and 1.4 million needing time off work.
Appropriate advice given quickly can reduce the severity of an injury and can speed up the rehabilitation time.
Is Physiotherapy for everyone?
The Physiotherapists at Physiogrange Clinic see people of all ages and all physical abilities. They assess the problem or injury, devise the best treatment plan and rehabilitation programme, and provide advice on how to help prevent a recurrence.
If physiotherapy is not appropriate for you, you may be referred to other medical specialists or advised to see your own GP.
What can I expect on my first visit?
ON ARRIVAL, you will be greeted by Sheena or Caroline, our receptionists, and asked to complete the registration form, or to check that the details we hold for you from a previous visit are still accurate. You are welcome to read the paper or a magazine while in our waiting room until your appointment time, when a Physiotherapist will take you to one of our three treatment rooms.
ASSESSMENT At first we will ask lots of questions to find out all about your pain, how it began and how it behaves, as the history of the injury gives us clues as to what structure is causing the problem.
HANDS ON There will then be a "hands on" physical examination where we will look at the injured area, look at how well you can move, how strong the surrounding muscles are, how flexible the surrounding tissues are and then palpate the joint, muscles, tendons or ligaments to locate the exact cause of the pain.
We all have years of experience of how normal and injured tissues feel. This skill is as important to the assessment and treatment process as any scan or x-ray.
At all times we will explain what we are doing and why and you will be encouraged to ask questions and discuss what you are feeling at all times.
DISCUSSION We will explain what we have found on assessment and how we have reached our diagnosis. We will then discuss treatment options - the best way to fix your problem and to prevent it coming back. If we feel that further tests are needed or that Physiotherapy is not appropriate, we will tell you why and ask if we can refer you to your GP with our recommendations.
How long are first visits and treatment sessions?
First visits are 45 minutes to allow for full assessment and treatment. Subsequent treatment sessions are usually 30 minutes, but may be longer depending on your problem. This will always be discussed with you.
How many visits will I need?
The number of treatment sessions necessary will depend on the injury. You may just need 1 or 2 before things settle or it may be longer. We will be able to indicate how many may be necessary at your first visit. Please note that on average we see patients 3.8 times.
What should I wear when I come for treatment?
Normal clothing is fine but you may feel more comfortable wearing shorts and a tee shirt if you are presenting with a lower leg or spinal problem.
Is a GP referral necessary?
A referral is not necessary unless it is a specific requirement of your health insurance policy. Our receptionists can advise you on this.
Will my GP be informed of my progress?
If you give your consent, on discharge from treatment, we will usually write to your GP detailing your progress.
Is the Clinic registered with insurance companies?
We are registered with many of the major insurance companies. We advise you to contact your insurance company for authorisation and to discuss whether you have an excess amount on your policy. We require your membership number and authorisation code if you would like us to send your invoice directly to your insurance company.
Is there parking at the Clinic?
There is a small car park in the Gillis Centre and metered parking is available on Strathearn Road and Whitehouse Loan.
How much notice should I give for cancellation?
We would appreciate at least 24 hours notice if an appointment has to be cancelled. Please note that short notice cancellations may incur a fee.